return policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must be unworn and unwashed without body odour or fragrance (for apparel items). To request an exchange or return, it must be within 30 days from the day the Product was delivered or within 30 days after the estimated delivery date, if the Product is missing.

We do not refund or exchange orders for buyer’s remorse. If you would like to request a refund or exchange, please contact us before returning your item.

contact us

When returning an item, please include your order number and a note of your intentions for the exchange/ refund. Please return item to the 'Printful' address included on your item.


It takes about 2-7 business days to create apparel products (t-shirts, etc.) and 2-5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that. Speed depends on product type and destination.